Audit Reports from the SSA Office of the Inspector General. The following information has recently been updated and is now available. 

Customer Wait Times in the Social Security Administration's Field Offices

Management Issue: Improve Customer Service

Report Number: A-04-18-50260

 

Congressional Response Report: Contractor's Market Research and Analysis for the Disability Case Processing System

Management Issue: Modernize Information Technology Infrastructure 

Report Number: A-14-18-50506

 

Claims-taking Systems Access Profiles

Management Issue: Secure Information Systems and Protect Sensitive Data

Report Number: A-14-17-50096